CTM Hazyview Tile Store – Services and Customer Experience

CTM Hazyview operates as a regional branch of the CTM tile and bathroom specialist network, providing a broad selection of floor and wall tiles, mosaics, and related bathroom fittings. Located on Main Road in Hazyview, Mpumalanga, the store is positioned to serve customers across the Mpumalanga region, with a clear focus on delivering both value and style for residential and light commercial projects. The storefront presents a wide range of tile finishes, including indoor and outdoor options, as well as Kilimanjaro tile styles and cement-look designs, alongside mosaic decor tiles and wall cladding. In addition to tiles, the store carries bathroom fittings and essentials such as basins, taps, baths, showers, and related accessories, aligning with CTM’s broader product ecosystem.

From an operational perspective, CTM Hazyview emphasises convenience and flexible purchasing options. The company offers multiple channels for ordering: customers can shop in-store, place orders by phone, or use the store’s online platforms. The CTM site promotes features such as “Shop Online” with delivery, “Click & Collect” for online orders, and a dedicated storefinder to locate the closest CTM outlets. For those browsing from home or on-site, the retailer highlights big savings events and value-focused ranges, including everyday savers with tiles from R79.90 per square metre and bargain bathroom products. This combination of in-store assistance and remote buying options supports a broad spectrum of customer needs, from quick replacements to large-scale renovations.

The customer journey at CTM Hazyview is described through user reviews as positive and consumer-friendly. Shoppers repeatedly report welcoming greetings at the entrance, courteous staff, and a willingness to help customers identify suitable products. Several reviews note staff who are attentive, knowledgeable, and able to explain product features or direct buyers to compatible items for their projects. The emphasis on friendly service and practical guidance appears to extend to assistance with non-technical questions, enabling customers to select appropriate mixers, basins, or tiles without requiring extensive plumbing expertise. The availability of staff who can liaise with other CTM stores when needed is also cited in feedback, suggesting a collaborative approach to solving customer needs that may extend beyond the local branch.

Typical project scopes observed in the store's environment include tiling for various spaces, bathroom renovations, and kitchen upgrade projects. The product assortment supports common job types such as laying indoor or outdoor floor tiles, selecting wall tiles and mosaics, and sourcing bathroom fixtures—ranging from basins and taps to baths and showers. The store’s online and in-store categories feature practical categories like All Floor Tiles, All Wall Tiles, Porcelain Tiles, and Kilimanjaro Tiles, as well as accessories such as bathroom fittings and kitchen sinks. This breadth enables customers to plan end-to-end decor or to source specific components needed for a project in a single shopping experience.

Practical tips for potential visitors to CTM Hazyview include considering the “Everyday savers” range to identify affordable looks without compromising on style, and exploring the big savings category for deals on tiles, showers, toilets, and other essentials. Because CTM supports multiple purchasing routes, customers can compare in-store selection with online promotions to maximise value. It is prudent to bring a rough measurement plan or a list of required items to streamline conversations with staff, who are described as knowledgeable and helpful in the reviews. For more complicated selections, leveraging the store’s ability to refer to broader CTM stock—via the storefinder or delivery network—can help locate additional options or compatible products.

The Hazyview location sits within a network that includes stores across Mpumalanga and neighbouring provinces, enabling service coverage for customers undertaking larger or more dispersed reno projects. While specific hours are not listed in the available materials, the reviews imply that the store is accessible on weekends and Sundays, consistent with a customer base that may include homeowners planning weekend renovations or mid-week visits. The emphasis on local service, ease of ordering, and a broad product mix positions CTM Hazyview as a practical, value-oriented hub for tiling and bathroom projects in Mpumalanga.

• Main services offered: tiles (floor, wall, indoor, outdoor), mosaics, wall cladding, bathroom fittings (basins, taps, baths, showers), kitchen fittings, and related accessories.
• Typical job types supported: tiling projects for homes and light commercial spaces; bathroom renovations; kitchen updates; replacement fixtures.
• How requests usually work: in-store shopping, phone orders, online orders with delivery, and Click & Collect; storefinder helps locate the nearest CTM branch; promotions such as big savers and everyday value are highlighted.
• Practical tips: check the Everyday Savers and Big Savings sections for affordable options; utilise delivery or Click & Collect for convenience; bring project measurements and consult staff for compatibility guidance; consider cross-referencing online promotions with in-store stock for maximum value.

Overall, CTM Hazyview presents a customer-focused experience characterised by friendly, knowledgeable staff, a broad product range, and flexible purchasing options designed to support efficient project completion across Mpumalanga.